Warranty Policy for The Beauty Buzz
At The Beauty Buzz, we are committed to providing high-quality products and ensuring customer satisfaction. Our warranty policy is designed to offer you peace of mind when shopping with us. Please read the following terms and conditions carefully.
Warranty Coverage
- Duration of Warranty:
- Our products come with a warranty period of 30 days from the date of purchase, unless otherwise specified.
- What is Covered:
- Defects in materials or workmanship under normal use.
- Products that arrive damaged or defective.
- What is Not Covered:
- Damage caused by misuse, negligence, or accidents.
- Normal wear and tear, including but not limited to scratches, dents, or fading.
- Products that have been altered or modified.
How to Claim Warranty
- Contact Us:
- To initiate a warranty claim, please contact our customer service team at [email protected] within the warranty period.
- Provide Information:
- Include your order number, a description of the issue, and any relevant photos of the product.
- Return Instructions:
- If your claim is approved, we will provide you with instructions on how to return the product for inspection.
Resolution Options
- Repair or Replacement: Depending on the nature of the defect, we will either repair the product or send you a replacement at no additional cost.
- Refund: If a repair or replacement is not feasible, we may issue a refund for the purchase price of the product.
Additional Information
- Please retain your original receipt as proof of purchase, as it is required for all warranty claims.
- Our warranty policy is in addition to your statutory rights and does not affect them.
For any further questions regarding our warranty policy, please do not hesitate to reach out to us. We appreciate your business and are here to help!
Thank you for choosing The Beauty Buzz!